Privacy Policy
npw is totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is a part of providing a service to you - e.g. arranging for a product to be sent to you.
Under npw's privacy policy we may disclose to third parties certain information contained in our Users' registration applications We do occasionally make names and addresses (but never email addresses) available to companies whose products we think may interest you, unless you have told us not to. If you do not wish to receive such offers please email us at nomail@npw.co.uk
What information we hold about you
If you have bought something from us we will have your name, email address, phone number, address and credit card details. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver the parcels and contact you. You may also optionally decide to receive our newsletter and special offers. You can opt-out of this at any time by using the unsubscribe on the newsletter emails.
We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.
We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual users pathways through the site.
Our site also uses 'cookies'. Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. Our cookies contain a random code to help keep track of any items in your shopping basket as you move around the site.
What we do with your information
In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.
If you don't want to receive these offers, or our occasional newsletter, simply send your email name to: nomail@npw.co.uk. We NEVER exchange, sell or otherwise give away your email address to other companies without your permission. Your email address is used solely by yourself, for purposes of logging into your account, and us for emailing you regarding your orders and to update you with our newsletter.
Who else sees your information
We may have to disclose some of your information to service suppliers to help complete your order. These parties include some national and international carriers. Your Consent By using our web site you consent to us using the personal information you have given npw and our trusted partners, as outlined in this Privacy Policy. If you are worried about anything to do with our site, please phone us on 020-8735-2882 and we'll be glad to talk through any issues with you.
Further information
If you have questions about your personal data or our privacy policy, please contact us at help@npw.co.uk to see all the information we have about you, and to correct any inaccuracies, please write to:
